Frequently Asked Questions
Everything you need to know about shopping with Times Store
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
Can I return a product if I am not satisfied?
Yes, we offer a 30-day return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping fees and delivery times vary based on the destination country.
Are the products on Times Store authentic?
Absolutely. We source all our products directly from authorized distributors and manufacturers to ensure 100% authenticity and quality.